Shipping policy

Shipping Policy

Last updated: 2025

We currently ship to customers across the United States.
International shipping will be added soon.

Processing Times

  • Orders are processed within 2–3 business days
  • Pre-orders ship according to the timeline on the product page
  • Orders placed on weekends/holidays ship next business day

Shipping Methods

Shipping is calculated at checkout and typically includes:

  • USPS First Class
  • USPS Priority
  • UPS Ground
  • Digital Products → Instant email delivery

Digital Deliveries

Digital products are delivered instantly via email.
If you don’t receive your link within 15 minutes:
Check spam + contact hello@myprepnotes.com

Tracking

A tracking number is emailed once your physical order ships.

Shipping Issues

If your item is marked “delivered” but you cannot locate it, please check:

  • Mailbox
  • Front door / back door
  • Apartment office
  • Neighbors

If still missing, email us within 5 days of delivery confirmation.

We are not responsible for packages delivered to the wrong address if the shipping address was entered incorrectly at checkout.