Shipping policy
Shipping Policy
Last updated: 2025
We currently ship to customers across the United States.
International shipping will be added soon.
Processing Times
- Orders are processed within 2–3 business days
- Pre-orders ship according to the timeline on the product page
- Orders placed on weekends/holidays ship next business day
Shipping Methods
Shipping is calculated at checkout and typically includes:
- USPS First Class
- USPS Priority
- UPS Ground
- Digital Products → Instant email delivery
Digital Deliveries
Digital products are delivered instantly via email.
If you don’t receive your link within 15 minutes:
Check spam + contact hello@myprepnotes.com
Tracking
A tracking number is emailed once your physical order ships.
Shipping Issues
If your item is marked “delivered” but you cannot locate it, please check:
- Mailbox
- Front door / back door
- Apartment office
- Neighbors
If still missing, email us within 5 days of delivery confirmation.
We are not responsible for packages delivered to the wrong address if the shipping address was entered incorrectly at checkout.